Terms of service

OVERVIEW
Welcome to Epax! Throughout this website, the terms “we”, “us” and “our” refer directly to Epax. We provide this online store and website—including all data, features, tools, products, and services available here—to offer you, the user, a premium shopping experience (collectively, the “Services”). Our platform is powered by Shopify Inc., which supplies the e-commerce framework allowing us to deliver these Services to you. The terms, conditions, and policies detailed below (referred to as these “Terms of Service” or “Terms”) govern your rights and obligations when accessing or using our Services.

Please review these Terms of Service carefully before proceeding. They contain important details regarding your legal rights, including limitations of liability and warranty disclaimers. By visiting, browsing, or making a purchase through our Services, you agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not consent to all parts of these Terms or the Privacy Policy, you are not authorized to use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT ELIGIBILITY
By accepting these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have reached the age of majority and give us permission to allow any of your minor dependents to utilize this website under your supervision. To browse our store, complete a purchase, or utilize our Services, you may be required to supply specific details, such as your email address, shipping destination, billing data, and payment information. You guarantee that all information you provide to our store is accurate, complete, and up to date. Keeping your account credentials and login details secure is entirely your responsibility, and you accept liability for all activities that occur under your account.

SECTION 2 - OUR PRODUCTS AND ACCURACY
We make every reasonable effort to display the colors, features, and images of our products as accurately as possible on our store. However, we cannot guarantee that your device’s screen or monitor will reflect the exact true colors or appearance of the items. We do not warrant that the quality or look of any products, services, or information bought through our website will perfectly match your personal expectations. All product descriptions and pricing are subject to change at any moment without prior notice, at our sole discretion. We also reserve the right to modify or discontinue any product or service at any time.

SECTION 3 - ORDER ACCEPTANCE AND PROCESSING
Submitting an order through our website represents an offer to purchase our products. Epax reserves the right, at its sole discretion, to accept, limit, or decline your order for any reason. Your order is not considered finalized or accepted until you receive an official confirmation from Epax. Payment must be successfully cleared and processed before we accept and fulfill your order. Please carefully verify all details before finalizing your purchase. All sales are subject to returns or exchanges strictly as outlined in our Refund Policy.

SECTION 4 - PRICING AND BILLING ACCURACY
All prices, special offers, and promotions displayed on our website are subject to modification without prior notice. The price applied to your purchase will always be the price active at the exact time your order is submitted. Unless explicitly stated otherwise, listed prices do not include shipping fees, handling charges, sales taxes, or custom duties. You agree to provide current, complete, and accurate billing and purchase information for every transaction made at our storefront.

SECTION 5 - SHIPPING AND DELIVERY RISKS
Epax cannot be held liable for any shipping disruptions or delivery delays. All delivery windows provided on our store are estimated timeframes and are not guaranteed. We are not responsible for transit delays caused by shipping networks, postal services, customs inspections, or external circumstances beyond our control. Once your purchased items are handed over to the carrier, ownership, title, and the risk of physical loss transfer directly to you.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS
Our Services, including all brand names, trademarks, text layout, graphics, imagery, product reviews, video clips, logos, and audio elements, are the exclusive property of Epax, its affiliates, or its licensors. These assets are fully protected by United States and international copyright, patent, trademark, and intellectual property laws. Any unauthorized reproduction, distribution, or use of these materials is strictly prohibited and may violate state and federal laws.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may grant you access to optional features or tools provided by third-party services, over which we have no control, input, or oversight. You acknowledge and agree that we offer access to these optional tools "as is" and "as available" without any endorsements. Epax shall have absolutely no liability arising from or connected to your decision to use these optional third-party tools.

SECTION 8 - EXTERNAL LINKS AND THIRD-PARTY MATERIAL
Certain segments of our Services may feature hyperlinks or content leading to external websites managed by third parties. We are not responsible for reviewing, auditing, or evaluating the accuracy of any third-party websites or materials. Any disputes, complaints, damages, or questions regarding third-party goods, links, or services must be directed straight to the respective third-party provider.

SECTION 9 - OUR RELATIONSHIP WITH SHOPIFY
Our store operations are powered by Shopify Inc., which gives us the technical infrastructure to offer our Services online. However, all transactions, customer communications, and product purchases are made directly between you and Epax. By utilizing our website, you understand and acknowledge that Shopify is not a party to your transaction and bears no responsibility for any aspect of the sales agreement between you and Epax.

SECTION 10 - PRIVACY AND DATA PROTECTION
Any personal data or information you share with us through the website or during checkout is governed strictly by our Privacy Policy, which can be reviewed at any time via the link on our homepage.

SECTION 11 - USER FEEDBACK AND SUBMISSIONS
If you choose to submit, send, or upload specific ideas, customer reviews, creative suggestions, proposals, or other materials to us (collectively termed “Feedback”), you grant Epax an unrestricted, perpetual, international, royalty-free, and sublicensable right to copy, edit, publish, translate, distribute, and utilize your comments in any media. We are under no obligation to keep feedback confidential or pay compensation. We assume no liability for content posted by you or any third party.

SECTION 12 - ERRORS, CORRECTIONS, AND OMISSIONS
Occasionally, our website or Services may contain typographical errors, clerical inaccuracies, or accidental omissions concerning product specifications, pricing, promotional campaigns, shipping charges, carrier transit times, or inventory levels. We reserve the right to correct any such mistakes, update data, or cancel affected orders if any information on the website is found to be inaccurate at any time without prior warning (even after an order has been placed).

SECTION 13 - PROHIBITED USES OF THE SITE
You are permitted to use our website and Services solely for lawful purposes. You are strictly prohibited from using the platform to conduct unlawful acts, violate local or international regulations, infringe upon our intellectual property rights, harass, abuse, or defame others, upload malicious software or code, or engage in phishing, scraping, or spamming activities. We reserve the right to immediately suspend or permanently terminate your account and access to our Services if you violate any of these restrictions.

SECTION 14 - TERMINATION OF AGREEMENT
These Terms of Service remain effective unless and until terminated by either party. We reserve the right to terminate this agreement or restrict your access to our Services (or any section of them) at our sole discretion without notice, and you will remain fully responsible for any outstanding balances or liabilities due up to the formal date of termination.

SECTION 15 - DISCLAIMER OF ALL WARRANTIES
The details and materials presented on this store are provided solely for general reference. Except as expressly stated by Epax, our services and all items delivered to you through the store are provided on an "as is" and "as available" basis for your use. We disclaim all warranties or conditions of any kind, whether express, implied, or statutory, including implied warranties of merchantability, durability, fitness for a particular purpose, and non-infringement.

SECTION 16 - LIMITATION OF LIABILITY
To the absolute maximum extent permitted under applicable law, Epax, along with our directors, executives, employees, partners, suppliers, service providers, contractors, or licensors, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of our services or any products purchased through our store.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Epax, Shopify Inc., and our respective parent companies, subsidiaries, partners, officers, directors, agents, and employees from any third-party claims, demands, liabilities, losses, or legal fees arising directly or indirectly out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 18 - SEVERABILITY OF PROVISIONS
If any individual provision or clause within these Terms of Service is deemed unlawful, invalid, or unenforceable by a court of competent jurisdiction, that specific provision shall still be enforced to the absolute maximum extent permitted by law. The unenforceable portion will be considered severed from these Terms, and this determination will not impact the validity or enforceability of the remaining provisions.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise, enforce, or delay a right or provision within these Terms of Service does not mean we waive that right or provision. These Terms, along with any operating policies or guidelines posted by us on this website, constitute the comprehensive agreement and understanding between you and Epax, completely replacing any prior communications or agreements.

SECTION 20 - ASSIGNMENT CONTRACTS
You are not permitted to assign, delegate, or transfer your rights or contractual obligations under these Terms of Service to anyone else without receiving our explicit, prior written authorization.

SECTION 21 - GOVERNING LAW
These Terms of Service, along with any separate operational agreements under which we provide you with Services, shall be governed, interpreted, and construed strictly in accordance with the laws and courts of the jurisdiction where Epax's main business headquarters are located.

SECTION 22 - SECTION HEADINGS
The headings and titles utilized throughout this document are inserted purely for formatting convenience and visual organization. They do not limit, alter, or otherwise affect the legal scope or meaning of these Terms.

SECTION 23 - UPDATES TO THE TERMS OF SERVICE
You can review the most current, up-to-date version of our Terms of Service on this exact page at any time. We reserve the right, at our sole discretion, to modify, update, or replace any section of these Terms by publishing updates directly onto our website. It is your personal responsibility to monitor our site periodically for any adjustments. Continued use of our website following updates means you accept those changes.

SECTION 24 - CONTACT INFORMATION
If you have any questions, concerns, or inquiries regarding these Terms of Service, please reach out to our team at support@epax.shop. Our official business contact details are listed below: